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FAQs2021-12-31T19:20:39+00:00

got a question?

Why won’t you let my mom schedule an appointment for me or discuss my billing/insurance issues?2021-11-29T21:10:05+00:00

We adhere to strict HIPAA confidentiality laws for your protection as a client. If you are over the age of 18, you can fill out the Authorization for Disclosure of PHI (Protected Health Information) form and we will update your account. We would need this on file if you want any other person to be able to make or cancel appointments on your behalf or to discuss insurance or billing questions with any other person.

What’s the difference between a co-pay and a deductible, and what does that mean for me?2021-11-29T21:10:47+00:00

A co-pay is a set dollar amount (for example: $20) that you pay at the time of your appointment as determined by your contract with your health insurance plan. A deductible is an amount set by your insurance company that has to be met prior to your coinsurance kicking in…. meaning you have to meet this deductible before your insurance will start making any payments.

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